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Using the Digital Twin to Support Product as a Service

Companies developing products to be managed as a service for their customers need to maintain the current “as-running” configuration of every asset and track when maintenance should be carried out.  Without this clear view into the product’s configuration and operational status, companies risk extended downtime resulting from a lack of parts, experts, and scheduling to address issues. This impacts the customer experience and threatens revenues in an already razor thin business model. Complex products like Ships, Trains, and Airplanes compound this issue with more complex changes and configurations to keep track of—along with logistics challenges and maintenance agreements, too.  

Using the latest release of the Digital Twin Core application on the Aras Innovator Platform, organizations can now not only manage the pace of configuration changes in physical assets digitally, but also add characteristics to specific parts to define when maintenance should occur based on any operational event. This allows organizations adopting Product as a Service strategies for complex assets to craft their maintenance plans to meet regulatory requirements or guarantee uptime based on Service Level Agreements.  

Attend this demonstration to understand how to use a Digital Twin to keep product configurations and operational events related to those configurations continually up to date to support best in class Product as a Service strategies.  
 
Using Aras Innovator, we will demonstrate how to create and manage changes to a Digital Twin configuration to ensure it reflects the exact representation of the physical asset in the field.  We will also show how to create Operational Events and associate them to physical parts within a Digital Twin configuration to support effective maintenance strategies related to the physical asset in the field.    

About the presenter:  
Graeme Taylor, Product Manager with Aras   

Graeme Taylor joined Aras in February 2018 and is a Product Manager for our Maintenance Management Solutions. Graeme has over 35 years of experience in maintenance industries working first as an Engineering Officer in the British Merchant Marine, later moving into the Aerospace Industry where he held positions in Design, Manufacturing, Maintenance and Repair and most recently MRO ERP systems product management, development, QA and implementation. Prior to joining Aras Corporation, Graeme was a Director of Professional Services at Info Spectrum Inc. where he managed the Impresa MRO product direction, design, testing and client implementations. He has held management positions in Aerospace Aircraft, Engine and Component maintenance organizations in both the UK and the USA. He originally training as a Marine Engineer which compliments his Aviation broad industry experience. Graeme holds BEng Hons from Strathclyde University Scotland and a Diploma in Engineering Management from the Institute of Mechanical Engineers UK.